Contact and upload

Upload fan details for faster advice

Not sure what fan you have? Upload photos of the fan, motor plate, controller and site access. We can usually give better advice when we can see the existing fan and installation conditions.

Call 0330 325 1199 WhatsApp photos

Tell us what has failed

Required fields are kept to name, phone and consent. Extra details help CKFS identify the likely repair or replacement route before calling back.

Name Business name Phone Email Preferred contact Service level Is the kitchen closed? Are you stopping trading? Fan type Fan brand or supplier Motor voltage Problem type Site address City Postcode What is happening? Upload fan, motor plate, controller or access photos Best photos: fan label, motor plate, controller/inverter, fan access area and canopy or duct connection. I agree CKFS can contact me about this enquiry. I agree CKFS can send occasional maintenance or follow-up information.

After submitting, you will see a confirmation page with a lead reference.

FAQs

Contact and upload questions

Can I upload photos from a phone?

Yes. Use the upload field to attach fan, motor plate, controller and access photos from your phone.

What if I do not know the fan brand?

Choose unknown or leave it blank. A clear label or motor plate photo often gives enough information to start.

Do I need every field before submitting?

No. Name, phone and contact consent are required. Extra details help CKFS triage the lead faster.